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Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Contactless parking payments

At our five multi-storey car parks, you can make payment for your parking ticket by using a contactless payment card. Follow the instructions on the card device and hold your card on the silver contactless reader until you hear a beep and a green light is displayed

You can also enter and exit the multi-storey car parks with a contactless card – there’s no need to take a ticket. Alternatively you can use a mobile phone with an Apple or Android Pay account.

  • Simply hold your card or phone close to the silver contactless reader when entering the car park until you hear the beep
  • On your way out, do the same to be shown your parking fee
  • And finally hold your card to the reader one last time to make payment
  • After paying, you’ll be given a receipt – the barrier will open when you take it

Please ensure your engine is switched off and hand brake applied when using a mobile phone in your vehicle.

You don’t need to use the same card or Apple/Android Pay account to pay as you did to register your parking. After being shown your fee, present the card or Apple/Android Pay account that you want to pay with instead of the one you used to enter the car park.

If your fee is over a certain amount, or your bank requests it, you might be asked to insert your card and enter your PIN.