If you see something that needs to be fixed, removed, or investigated, please report it to us using the below services.
If you cannot find what you’re looking for in the links below, use the site search or services A to Z. The page about the service you want to tell us about will have the relevant team’s contact details at the bottom.
Bins and rubbish
- Report litter or an issue with a litter bin
- Report a missed bin collection
- Report an abandoned bin
- Report a problem with a litter bin
- Report flytipping, including asbestos
Community safety and nuisance
- Report a noise issue
- Report antisocial behaviour
- Report artificial light nuisance
- Report hate crime
- Report unauthorised encampments
Council Tax
Food safety
- Report a problem with an item of food
- Report a problem with food premises
- Report suspected food poisoning
Fraud
Housing and council tenants
Parks
- Street and park maintenance
- Report a dead animal
- Report a dog control issue
- Report a problem in a park, playground, or open space
- Report a problem with a bench
- Report a problem with a bowling green, kiosk or pavilion
- Report a problem with a litter bin
- Report a problem with public sport equipment or a pitch
Planning
Plants
- Report a high hedges complaint [planning website]
- Report long grass, overgrown plants or a fallen branch
- Report tree issues
- Report invasive weeds on public land
Streets
- Street and park maintenance
- Report a dead animal
- Report a dog control issue
- Report a problem with street furniture (benches, street signs, and bus shelters)
- Report an abandoned shopping trolley
- Report an abandoned or missing bike
- Report an abandoned vehicle
- Report a problem with a litter bin
- Report a problem with a public toilet
- Report a street that needs cleaning or clearing
- Report graffiti
- Report rough sleeping and begging
Taxis
- Complain about a taxi or taxi driver
- Report an incident or collision with your licensed vehicle (taxi licence holders only)
- Report a taxi safeguarding concern (taxi licence holders only)
Emergencies
For emergencies outside of office hours (9am to 5.15pm Monday to Friday) and on public holidays, phone us on 0300 303 8389.
An emergency might be finding broken glass or discarded needles on the street, a dangerous tree, or a stray dog.
For emergency noise complaints please report these using our noise complaint form.
If you’re a council tenant, an emergency might be unsafe electrics or loss of electricity, water, or gas. It could also be leaking water, a blocked drain or toilet (if there is no other toilet available), or an insecure lock.
If you are homeless or facing homelessness, call us on 0330 053 8109 as soon as possible.
