Skip To Main Content

Coronavirus: Updates and information

We are adapting our services as the situation changes. For details and to find out how to get help or volunteer to help others, visit our 'Coronavirus: Help for communities' page. Please follow the official NHS and government advice.

Green bin collections suspended until further notice

These services are to be suspended between 23 March and 4 May to allow crews to concentrate on emptying blue and black bins

Customers asked to not take items to recycling points

These cannot currently be emptied so please do not take items to recycling points until further notice. We apologise for any inconvenience.

Monthly green bin collections in winter

We collect green bins every four weeks for three months over the winter, instead of every fortnight. The change helps reduce our carbon footprint and fuel costs, as our collection lorries make fewer journeys.

There is always a large reduction in the amount of garden waste collected between December and March. In 2018 we expected a drop of up to 60%, so we decided to match our service provision to demand.

Four-weekly winter bin collections begin in December. Fortnightly collections resume in March.

Neighbouring councils have told us this change hardly affects the overall amount of garden waste collected through the year. South Cambridgeshire District Council has run monthly winter collections for a number of years with no significant concerns.

Bin hygiene

Bin hygiene should not be a problem. The lower winter temperatures mean that wrapped-up food waste should not become smelly or attract flies.

We recommend using a paper-lined kitchen caddy to keep your food waste secure and your bin clean.

We cannot collect food waste wrapped in ‘bio bags’ as they are unsuitable for our composting process.

Alternative options

Food waste can be placed in your black bin if you feel it is necessary. It will be rotted down as part of the mechanical biological treatment process, rather than sent to landfill.

You could also take your food waste to your local household recycling centre, or turn it into compost at home.

No refunds or discounts

We won’t issue any refunds or reductions to your council tax bill as a result of this change. It’s a better use of our resources, not a reduction in service.

We also won’t give any discounts on the cost of having additional green bins. The charge takes into account fluctuations in the service though the year.