You’re allowed up to four blue bins for mixed recycling, and four green bins for food and garden waste. In certain circumstances you can have a second black bin for general waste.
There is no charge for emptying your first green bin. If you want to have any additional bins emptied you must pay for a permit.
If your property does not have space to store bins away from the pavement or road, we can provide sacks instead. Read about alternatives to bins below.
|Bin colour||Type of waste||Maximum allowance||Delivery charge||Collection charge for additional bins||Alternative|
|Blue||Mixed recycling||4||Free||Free||Clear sacks|
|Green||Food and garden waste||4||Free||£45 per bin per year||Brown sacks|
|Black||General waste||2 (if eligible)||£52.50||Free||White sacks|
Black and blue bins are available in two sizes – standard and small. We issue them at our discretion.
- Standard bins: 107 × 48 × 74cm (240-litre capacity)
- Small bins: 107 × 48 × 56cm (140-litre capacity)
- If you’re moving into a newly built property, please check with the developer whether bins have been ordered before contacting us.
- If you’re requesting a replacement bin, please make sure your bin is actually lost.
- If we’re collecting an old bin from you, please leave it at the front of your property where we can easily access it.
To amend or cancel an order, please email firstname.lastname@example.org – make sure to tell us the order reference number.
Blue bins for mixed recycling
- 4 bins allowed per property
- No charge for emptying bins
- No delivery charge for additional bins
Occasional extra recycling can be placed in a transparent sack and put next to the bin on collection day.
Some people might have a blue box for their recycling, instead of a blue bin or clear sacks. We can replace these boxes if necessary, but will always provide clear sacks when responding to new requests for an alternative to a blue bin.
Green bins for food and garden waste
- Collected fortnightly from March to November, and monthly from December to February
- 4 green bins allowed per property
- No charge for emptying your first green bin
- Price for October 2022 - September 2023 will be £45
- You can pay at any time in the year, but the price will be the same
- Additional green bins permits: Terms and conditions [PDF, 45Kb]
Contact us at email@example.com if you change address or have any questions about additional green bins or permits.
- Please use this option if you already have an additional green bin but need to pay for a permit so that your bin will be emptied
Black bins for general waste
- 2 bins allowed per property, where eligible
- £52.50 delivery charge for any black bin
- Delivery charge applies to replacements for lost or damaged bins, unless we cause the damage
Second black bins will be delivered with a red sticker attached. We will not empty additional black bins without red stickers.
There is no charge for delivery of an additional black bin if somebody living at your property has medical needs that necessitate one. You might be interested in our domestic clinical and hygiene waste collections.
We’ll only deliver a second black bin to properties with six or more residents, or with two or more children in nappies.
We are committed to reducing the amount of waste we collect, so we regularly review whether additional bins are still needed. If an additional bin is no longer needed, we will take it away.
Alternatives to bins
If your property does not have space to store bins away from the pavement or road, we can instead provide:
- clear sacks for recycling
- brown paper sacks for food and garden waste
- white sacks for general waste
We can also provide these alternatives if physical barriers prevent you from safely moving bins to the roadside.
We will empty up to four sacks per collection.
Contact us to discuss using sacks instead of bins. We will not empty them without prior arrangement.
Bins at new houses
A set of three 240-litre bins will be issued to new houses as standard - one blue, one green, and one black.
If you have moved into a new house and no bins have been delivered, check whether the developer or landlord has already ordered some before contacting us.
Bins issued to new houses cost £85 for a full set. Where S106 applies, the developer pays for the bins – otherwise the householder must pay.
Bins at blocks of flats
Contact us to order a communal bin for a block of flats. We’ll deliver a 660-litre or 1,100-litre wheeled bin, depending on the number of occupants that will use it and the available space.
- No delivery charge for blue or green bins
- Delivery charge applies for black bins
We only provide green bins for ground-floor flats that have their own garden. In this case the information given for green bins above applies.