We’ll give you a tenant sign-up pack [PDF, 0.9MB] when you sign your tenancy. It contains useful information about your responsibilities and the services we provide.

Our Tenancy Management Service Standards [PDF, 32Kb] provide useful contact details and explain how we can help.

You can access many of our services online on our housing portal. You can check your rent account and print a statement, update your personal information, order a new rent payment card, and more. Watch our short video to learn how to register to use the portal if you do not already have an account.

A cold and damp home can impact your health. Find out how to reduce condensation and prevent mould in your home.