As a council tenant you can access many of our services through the My Cambridge customer portal. You may also be able to find the answer to your question using the information below, before needing to contact the City Homes office.
Our Tenancy Management Service Standards [PDF, 0.1MB] provide useful contact details and explain:
- Which types of queries we can respond to
- Who else to contact if we are unable to help
- When you can expect a response from us