We’ll give you a tenant sign-up pack [PDF, 0.9MB] when you sign your tenancy. It contains useful information about your responsibilities and the services we provide.
Our Tenancy Management Service Standards [PDF, 32Kb] provide useful contact details and explain how we can help.
You can access many of our services online on our housing portal. You can check your rent account and print a statement, update your personal information, order a new rent payment card, and more. Watch our short video to learn how to register to use the portal if you do not already have an account.
TSG Building Services plc delivers our heating service and maintenance and electrical inspection contract. Download the TSG heating and electricity handbook [PDF, 2.5MB].
A cold and damp home can impact your health. Find out how to reduce condensation and prevent mould in your home.
