Council buildings

This page provides access information for our public buildings. Contact details for our services are provided on the relevant pages of this website.

Cycle parking is available at all listed buildings. Our parking map shows all local car parks, or you can get directions on Google Maps, and Traveline can tell you how to reach us using public transport.

See also the bereavement services, Corn Exchange and tourist information centre websites.

The Guildhall

The Guildhall, Market Square, Cambridge CB2 3QJ

The Guildhall

The Guildhall is home to the tourist information centre and a customer service reception.

  • Level access from Peas Hill
  • Signs marking public access routes printed in Braille and tactile lettering
  • Four blue badge parking spaces in Peas Hill and two in Guildhall Street

Opening times

  • The Guildhall: Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm
  • Tourist information: find opening times here


For information on hiring the large or small halls, please visit the Cambridge Live website.

Mandela House

Mandela House, 4 Regent Street, Cambridge CB2 1BY

Customer service centre at Mandela House

Mandela House is home to our customer service centre.

  • Level access from Regent Street

Opening times

    • Visit us: Monday - Friday 9am to 5.15pm
    • Telephone: Monday 8am to 5.15pm. Tuesday - Friday 9am to 5.15pm

    Please note: our cash office closes at 4pm on Fridays, but payments can be made at the kiosks there until 5.15pm.

    City Homes office

    City Homes office, 171 Arbury Road, Cambridge CB4 2YG

    City Homes office

    • Level access at the front of the building
    • Lift to the first floor
    • Accessible toilet
    • Hearing loop
    • Two disabled parking spaces outside the building

    Opening times

    • Monday: 9am to 5pm
    • Tuesday: 9am to 5pm
    • Wednesday: 10am to 5pm
    • Thursday: 9am to 5pm
    • Friday: 9am to 4.30pm

    Mill Road depot

    Mill Road depot, Mill Road, Cambridge CB1 2AZ

    Access to Mill Road depot is available only by appointment.


    Contact us

    Customer services

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