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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Freedom of information

The Freedom of Information Act gives you the right to request information held by us.

Please be aware that given the changing nature of the coronavirus outbreak and our need to prioritise our services accordingly, we might not be able to respond to all FOI requests within the 20-day deadline.

Before you make a request, please check to see if the information is already available in one of the following places:

If you still can't find the information you're looking for, please make your freedom of information request via our online form or by emailing

We ask that you do not make requests via post at this time, if possible.

The Information Commissioner's Office oversees freedom of information regulations. Visit their website to find out more about the Freedom of Information Act and for advice about making requests.