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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Phone lines and some online systems temporarily unavailable on Sunday 24 January

Phone us on 0300 303 8389 if you have an emergency between 10am and midday.

Make a subject access request

Under the UK Data Protection Act 2018, you have a right to a copy of the information we hold about you. Requesting this information is known as making a subject access request.

Download theData Protection Rights form [RTF, 1.5MB] or request a form from theCustomer Service CentreorGuildhallreception.

Return the completed form to the Customer Service Centre or Guildhall reception. We must check your identity before we can process your request, so bring proof of your identity (passport, driver's licence etc).

Next steps

We will take a copy of your form and check your proof of identity. The request will be passed to the Data Protection Officer, who will acknowledge your request and send you a copy of the information we hold about you within 30 days.

Once you have received your information you should check it. If any of the information we hold about you is wrong you can ask us to correct it or remove it.


If you would like to discuss making a subject access request, contact the Data Protection Officer

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