IT issues affecting customer services

We are currently experiencing IT issues, so some of the systems used by customer services are unavailable.

Carbon Management Plan

Carbon Management Plan

Our Carbon Management Plan 2016-21 [PDF, 3MB] sets out how we will reduce carbon emissions from our estate and operations to help us achieve objective 1 of our Climate Change Strategy.

We aim to reduce carbon emissions from our estate and operations by 15% from 2014/15 levels by the end of 2020/21. We aspire to reduce emissions by 20% over this period.

Key actions contained within this plan focus on the sites and services which use the most energy. These include swimming pools, car parks, vehicle, offices, sheltered and temporary housing, the crematorium, community centres, and commercial properties. Measures to reduce emissions include:

  • Installing LED lighting in council buildings and car parks
  • Upgrading heating boilers to more energy efficient systems with controls
  • Insulation improvements, including roof and wall insulation
  • Upgrading the vehicle fleet, and replacement of a number of with electric vehicles.

Greenhouse gas report

We publish an annual report detailing greenhouse gas emissions from our estate and operations. We do this at the request of the Department for Business, Energy and Industrial Strategy.

How would you rate your online experience?