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Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Temporary change of postal address for City Homes office

Please send any mail for our Housing team to PO Box 700, Cambridge CB1 0JH.

Tenancy Sustainment service

Our Tenancy Sustainment service supports city council tenants aged 18 or over whose tenancy is (or could be) at risk due to mental health issues, local antisocial behaviour, a history of homelessness, or other complex support needs.

We can help you, and any professionals or family members who are caring for you, by:

  • Assessing your needs, and creating and working through a tailored support plan
  • Referring you to and working with relevant specialist support services
  • Offering you greater involvement in decisions about your tenancy and support needs
  • Supporting you to understand and work to avoid any tenancy enforcement action
  • Encouraging social inclusion

For more information, contact Matt Siggery, Housing Officer Tenancy Sustainment at matthew.siggery@cambridge.gov.uk or 07540 303194.