You must submit tenders via the online portal – submissions received any other way will not be accepted.

Check the procurement guides and templates page for further information about the process and using the portal. We advise you to read all documents carefully and ensure you can comply with all the requirements. Pay specific attention to financial, insurance and accreditation requirements.

Submissions received after the specified deadline or information submitted in the wrong formatted may not be accepted. Information submitted outside that required will not be reviewed, including any excessive word count, colour brochures or general ‘sales pitch’ information.

You are advised not to submit qualified bids, as they are unlikely to be accepted. If something is unclear or there are issues with the requirements or the contract, clarify this with us before submitting your tender.

Questions and clarifications

You must submit any questions about tender opportunities using the portal’s messaging facility, so that answers can be shared with all interested parties. When we issue a message, an alert will be issued to all suppliers that have expressed an interest.