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Senior council officers

We employ around 830 staff who work to provide local services.

Council staff work in one of three areas, each of which consists of a number of services and sections. A Corporate Strategy service sits outside of the main structure.

This information is also available on our 'About the council' pages.

Staff are led by a team that includes:

Antoinette Jackson, Chief Executive

Antoinette Jackson was appointed as Chief Executive in June 2009. As the most senior officer at the council, Antoinette has responsibility for all the council's staff and services.

The Chief Executive's role includes:

  • leadership - working with councillors to ensure strong and visible leadership and direction, encouraging and enabling managers to motivate and inspire their teams to deliver services
  • strategic direction - ensuring all staff understand and adhere to the strategic aims of the organisation and follow the direction set by the councillors
  • policy advice - acting as the principal policy adviser to the councillors to lead the development of workable strategies, which will deliver the political objectives set by the councillors
  • partnerships - leading and developing strong partnerships to achieve improved outcomes and better public services for local people
  • operational management - overseeing financial and performance management, risk management and people management within the council

Chief Executive's salary and other benefits

Antoinette's salary for 2018/19 is £127,464 per year.

Antoinette is also the returning officer for all elections held in Cambridge. This is in addition to her role as Chief Executive and she received £4,973 for European and city elections in 2014-15.

As an employee of the council, Antoinette is entitled to and receives pension contributions from the Local Government Pension Scheme (LGPS). This is a contributory scheme and Antoinette contributes 11.4% of her salary to the scheme. Employers' contributions to the LGPS vary depending upon how much is needed to ensure benefits under the scheme are properly funded, and are set independently. Further information about the LGPS scheme can be found on the LGPS website.

The Chief Executive may also claim expenses for travel and subsistence.

Fiona Bryant, Strategic Director

Fiona is responsible for strategic financial advice to the council, accountancy, audit, human resources and managing our extensive commercial property portfolio.

She also has oversight of our shared Legal and ICT services (shared between the city council, South Cambridgeshire District Council and Huntingdon District Council), and manages our contract for externally supplied ICT services.

Fiona joined the council in July 2017.

Services under this director are managed by these heads of service:

  • Head of Finance
  • Head of Commercial Services
  • Head of Human Resources
  • Head of Internal Audit
  • Head of 3C Shared Legal Services
  • Head of 3C Shared ICT Services
  • Head of Property Services
  • Housing Development Agency

Read more about the services overseen by Fiona Bryant, Strategic Director.

Suzanne Hemingway, Strategic Director

Suzanne is responsible for housing management under the City Homes banner, housing advice (including homelessness), the City Council’s housing register, housing revenue and benefits and the repair and maintenance of council housing stock; a range of community services including community safety, neighbourhood community development including services for children and young people, and arts and recreation including sport, events on open spaces; environmental services including licensing and enforcement, and maintenance of the city's parks, open spaces, streets and public areas, including dog warden and pest control services.

Suzanne also oversees our Waste service (shared with South Cambridgeshire District Council), Cambridge and Beyond, the tourism destination management organisation providing the city's official tourism service, and Cambridge Live, the cultural trust that runs the Corn Exchange, Folk Festival and other activities.

Services under this director are managed by these heads of service:

  • Head of Community Services
  • Head of Environmental Services
  • Head of Estates and Facilities
  • Head of Housing Services
  • Head of Revenue and Benefits

Read more about the services overseen by Suzanne Hemingway, Strategic Director .

Stephen Kelly, Joint Director of Planning and Economic Development

Stephen is also the director of South Cambridgeshire District Council's planning service.

The service responsibilities include:

  • planning policy
  • development control, including growth sites on city fringes
  • planning enforcement
  • building control
  • historic environment

Political neutrality

All senior officers are required to be politically neutral. This means they do not participate in any party political activity although a good deal of their work involves advising and assisting elected councillors.

Senior staff salary information

Senior council officers' salaries are made available as part of our open data initiative.


These reports (accurate as of January 2013) show the council’s budgeted income and expenditure for 2012/13 by individual heads of service, excluding major investment projects.

As outlined in the council’s constitution, directors have overall responsibility for managing the budgets within their departments, but the day-to-day management of these budgets may be delegated to heads of service.

There are two broad types of service/cost centre for which directors and their heads of service may be responsible:

  • Front-line services: These represent the income and expenditure associated with delivering the council’s front-line services, for example street cleaning and community centres, including an appropriate share of overheads and support service costs.
  • Support services and overheads: These reflect the total cost of overheads and support services (for example Human Resources, Accommodation and Information Technology), which are then shared appropriately across the council’s front-line services.

Pay policy statement

Our pay policy statement 2020-21 [PDF, 0.2MB] sets out our policy on the remuneration (pay and benefits) of the posts of the chief executive, directors and heads of service.

Staff numbers

The figures below give the headcount and full-time equivalent (FTE) of all staff directly employed by us, as at 31 March 2020:

  • Headcount: 828
  • Full-time equivalent: 699.46