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Resident Inspectors

The upkeep of our properties and estates is one of the most important services for tenants and leaseholders. This is why we work with volunteer residents who go out and inspect the work done on council homes and estates.

You don’t need any previous experience or training to be a Resident Inspector – the only requirement is that you're a tenant or leaseholder of Cambridge City Council and that you're willing to give up a little bit of your free time to go out and do some inspections. You’ll be provided with all the equipment, training and help you need.

Resident Inspectors look at a number of different services:

  • Newly refurbished properties
  • Green spaces (grass cutting, flower beds, pathways, roads, etc.)
  • Communal Areas (staircases, hallways, carparks, lifts, garages, etc.)
  • Newly fitted kitchens & bathrooms
  • Planned works to estates (new flooring, new balconies, refurbished garages, etc.)

You can also take part in various different Mystery Shopping and Focus Group exercises


With the support of Council staff and other Resident Inspectors you will:

  • Inspect properties and/or estates to ensure that they meet agreed standards
  • Work as part of a small team
  • Work with various departments within the Council to ensure the highest standard of service.

All expenses, (mileage, childcare, etc.) will be reimbursed.

Mileage claim form [PDF, 91KB]

If you spend one hour helping your community, you can earn one time credit. Time credits can be exchanged for a variety of things, from exercise classes to cinema and theatre tickets. Volunteer your time and earn time credits.

Get started

You’ll need to sign Volunteer and Registration Agreements to get started and send us a passport photo. After that, you’ll receive an ID badge and be assigned to an experienced Resident Inspector, who will take you on two example inspections to train you.

If you'd like to become a Resident Inspector, please download and complete the  resident_inspector_welcome_pack. [PDF, 134KB]

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