Request a new or smaller bin

Privacy notice

Before requesting a new bin, please read our privacy notice below:

Why are we asking for your personal information?

We will use the information you have supplied to process your application for a new bin. The information you provide will also be used to arrange delivery of your missed bin.

Waste collection is a (Public task) Statutory Duty as laid out in the Environmental Health Act.

 You hold the following rights with regard to the personal data you provide us:

  • Right to Access – You have the right to access (receive a copy) of your personal data and supplementary information.
  • Right to Rectification – You have the right to have any inaccurate or incomplete personal data rectified.
  • Right to object to us processing your personal data where you have an objection on “grounds relating to your particular situation”.
  • Right to Restriction – You have the right to request a restriction of the processing of your personal data in situations where it is inaccurate, unlawful, and no longer needed for the purposes for which it was originally collected, or if a withdrawal of consent has been made.

Waste collection is delivered as a shared service with South Cambridgeshire District Council. The information you provide will be passed to the shared waste service to arrange delivery.

We only keep your information as long as necessary, for some items this will be dictated by law. You can find out more by looking at the Council's Retention Policy.

We do not routinely process any information about you outside the UK. We will not transfer your personal data outside of the EU.

Cambridge City Council is a registered Data Controller with the Information Commissioners Office.

You can find out more about how we handle your data by visiting the Council's Privacy Notice page. If you have a query regarding your rights please contact the Data Protection Officer who can be contacted by emailing infogov@3csharedservices.org or you can write to the Council and mark your letter for the attention of the Data Protection Officer. Alternatively you can call 07864 604221 or 01954 713318.

You have the right to lodge a complaint with the Information Commissioners Office (ICO) should you believe any part of this statement to be unlawful. 

Garden waste (green) bins

Small green bin

Small green bin

  • 140 litres (107 x 48 x 55.5cm)
  • Cost: FREE (for the first bin)

Order a FREE small green bin
(use this for the first green bin only)

  • Additional green bin: You can have up to 3 further green garden waste bins.
  • Cost: £30 per small green bin, per year. Find out more on our pay for an extra green bin page.

Order and PAY for an additional small green bin

Large green bin

Large green garden waste bin (107 x 48 x 74cm)

  • 240 litre (107 x 58 x 74cm)
  • Cost: FREE (for the first bin)

Order a FREE large green bin
(use this for the first green bin only)

  • Additional green bin: You can have up to 3 further green garden waste bins.
  • Cost: £35 per large green bin, per year. Find out more on our pay for an extra green bin page.

Order and PAY for an additional large green bin

Recycling (blue) bins

We are experiencing delays with delivery of additional blue bins. We are unable to say when they will be delivered. We apologise for any inconvenience this causes.

Small blue bin

Small blue recycling bin (107 x 48 x 55.5cm)

  • 140 litre (107 x 48 x 55.5cm)
  • Cost: FREE

Order a FREE small blue bin

  • An additional blue bin can be requested 
  • Recycling boxes: use either a blue bin or box(es) - but we will not empty both from the same property.

Large blue bin

Large blue recycling bin (107 x 48 x 74cm)

  • 240 litre (107 x 58 x 74cm)
  • Cost: FREE

Order a FREE large blue bin

  • An additional blue bin can be requested
  • Recycling boxes: use either a blue bin or box(es) - but we will not empty both from the same property.

General rubbish (black) bins

Small black bin

Small black general rubbish bin (107 x 48 x 55.5cm)

  • 140 litre (107 x 48 x 55.5cm)
  • Cost: £25 (including delivery)
  • Swap: your large black bin for a small one for FREE

Order a small black bin

You may only order a black bin as a replacement for a lost or stolen bin, or if your new property doesn't have one. Additional black bins are only authorised under certain circumstances.

Our customer services team will contact you to discuss your requirements and to take your payment.

Large black bin

Large black general rubbish bin (107 x 48 x 74cm)

  • 240 litre (107 x 58 x 74cm)
  • Cost: £50 (including delivery)
  • Swap: your small black bin for a large black bin for £25

Order a large black bin

You may only order a black bin as a replacement for a lost or stolen bin, or if your new property doesn't have one. Additional black bins are only authorised under certain circumstances.

Our customer services team will contact you to discuss your requirements and to take your payment.

Other ways to order a new or replacement bin

Ordering replacement bins

  • For health and safety reasons bins can only be delivered to you and not collected from the council.
  • We may be able to help you mend your bin if it has broken wheels, or a broken or missing lid.
  • It can sometimes take up to six weeks to receive a replacement bin. Customer services can advise current estimated delivery timescales when you order.

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