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Cambridge City Council

Statement on broken down boilers at Clay Farm Centre

14 October 2022

In response to an enquiry from the media we issued the following response about ongoing issue with repairing the boilers at Clay Farm Centre.


The council is aware of an ongoing issue with repairing the boilers at Clay Farm Centre and apologises for the inconvenience this has caused to bpha residents living in the apartments above.


The council has been in contact with bpha, the social housing association which lease the apartments, to ensure we are working together to mitigate the impacts of the boiler being broken. Bpha has been keeping their tenants updated and has offered electric heaters to all affected tenants.


The doctors surgery on the second floor of the building has also been affected and they too have been informed of the issues surrounding the boilers. The council extends it apologies to all staff and patients also affected.


The boilers at Clay Farm Centre are a communal system that distributes heat from a central point which then supplies the whole building with heating and hot water.


As soon as the council was informed of the boilers breaking down, specialist engineers were contacted. Although an initial repair was made, this only temporarily resolved the issue. This has not permanently resolved the issue and a manufacturer resolution is now required.

The manufacturers were contacted and were on site yesterday to review the boilers. Due to the issue not yet being resolved, the use of shower facilities for residents at the Trumpington Sports Centre has been secured by the council. Residents can use the facilities from 6pm to 9pm each day until the situation is resolved. The council is thankful to Abbeycroft Leisure who have come forwards to support residents during this time.


The executive councillor leading on this matter is Cllr Mike Davey (Labour), Executive Councillor for Finance, Resources and Transformation. Spokespersons for the other political groups on this issue are Cllr Tim Bick (Liberal Democrat) and Cllr Naomi Bennett (Green/Independent Group).