Skip To Main Content

Cambridge City Council

Subscribe to email notifications of our service updates and news releases

Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Discretionary council tax discount

If you're struggling to pay your council tax bill, and you've looked at all other options, we may be able to offer you a discretionary discount to help make your council tax instalments more affordable.

  • Council Tax Reduction to be eligible for a discretionary discount
  • Even if you are getting Council Tax Reduction, you may still get extra help if the reduction doesn't meet your full council tax liability.

To qualify you:

  • must be the person responsible for council tax;
  • must be experiencing financial hardship or exceptional personal circumstances;
  • must have taken all reasonable steps to increase your household income and/or reduce outgoings;
  • should have claimed all eligible reductions and discounts towards your council tax bill.

An application for a discount must be made by the person(s) affected; we will look at your application to decide if:

  • you should receive help towards your council tax,
  • how much help you will receive and
  • for how long the help will be given - this support is not intended to be given for long term or indefinite periods

Apply for a discount on our account amendment form.

The scheme is 'discretionary'; there is no statutory right to a reduction in council tax.  

A successful application doesn't guarantee that a further award will be made at a later date even if your circumstances haven't changed.

More about the scheme: Discretionary Council Tax Reduction Scheme [PDF, 0.1MB].