Changes in your circumstances
Tell us about any changes in your circumstances within seven days. Failure to tell us could have an impact on your taxi driver’s licence. Read more about this in our hackney carriage and private hire handbook.
If you move home or change your name, phone us to tell us. We will take payment for your new licence during the call. You must pay a fee for each licence that you are named on.
Contact us by email to tell us about any other changes, including if:
- you change your phone number or email address
- your medical condition changes
- any changes or convictions are added to your DVLA licence
- you are investigated for any criminal offence, whether you are charged or not
Replacement driver and vehicle licences (paper), vehicle plates and drivers badges
You can apply for all replacement licences (paper), drivers badge or vehicle plates via our portal.
If you are applying for replacement vehicle licence or plates, the application must be applied for by one of the proprietors.
You need an account to use the portal – you must register if you do not have one. Read our licensing portal guidance to learn how to use the portal, and contact us if you have any problems using it.
