IT issues affecting customer services

We are currently experiencing IT issues, so some of the systems used by customer services are unavailable.

Taxi licensing policy and handbook

We are responsible for licensing hackney carriage, private hire and dual driver vehicles in Cambridge, and their proprietors and operators.

Our hackney carriage and private hire licensing policy ensures both the trade and the public can understand our licensing procedures.

The policy provides our officers with appropriate guidelines within which to act.

Our hackney carriage and private hire taxi handbook supports the policy. It is an operational guide which outlines the processes associated with the administration and enforcement of the licences.

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