The upkeep of our properties and estates is one of the most important services for tenants and leaseholders. This is why we work with volunteer residents who go out and inspect the work done on council homes and estates.
You don’t need any previous experience or training to be a Resident Inspector – the only requirement is that you're willing to give up a little bit of your free time to go out and do some inspections, and report the findings back to us. You’ll be provided with all the equipment, training and help you need.
Resident Inspectors look at a number of different services:
- Newly refurbished properties
- Green spaces – including grass cutting, flower beds, pathways, and roads
- Communal areas – including staircases, hallways, carparks, lifts, and garages
- Newly fitted kitchens and bathrooms
- Planned works to estates – including new flooring, new balconies, and refurbished garages
With the support of council staff and other Resident Inspectors you will:
- Inspect properties or estates to ensure that they meet agreed standards
- Work as part of a small team
- Work with various council departments to ensure the highest standard of service
You’ll need to sign volunteer and registration agreements to get started, and send us a passport photo. After that, you’ll receive an identification badge and be assigned to an experienced Resident Inspector, who will take you on two example inspections to train you.
To avoid a conflict of interest we will not appoint anyone to this role whose name has appeared on the Employee Protection Register at any time in the last five years, or who is known to have unspent convictions for violent behaviour.
Contact us if you'd like to become a Resident Inspector.