Tell us if you think a bike has been abandoned, or if you think yours might have been reported as abandoned and removed.
We investigate all reports of abandoned bicycles except those at the train station, which are the responsibility of Abellio Greater Anglia.
When you report an abandoned bike you will be asked to provide details of the make, model, colour and any identifying features of the bicycle. You will also be asked to describe its location, and what makes you think it is abandoned.
We’ll attach a yellow tag to the bike to warn that it appears to be abandoned and will be removed if it is not claimed.
We’ll remove any bike that remains unclaimed after seven days. We store bikes for two weeks to enable claims to be made, then recycle them if they are not claimed.
If we have to remove a bike that is locked to another bike, we take them both to Parkside police station where they are stored.
If your bike goes missing, report it using our online form – it is possible that it was reported as abandoned so we removed it.
If we have your bike, we will contact you to arrange a suitable time to give it back to you.
If we don’t have it, you should contact the police if you think it has been stolen.