Skip To Main Content
Subscribe to email notifications of our service updates and news releases Sign up now

Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Problem with phone lines - 15 July

We are currently experiencing a problem with poor call quality. Please contact us via our online forms or at for any non-urgent enquiries.

Register for council tax or update your details

If you have just moved into your first home in Cambridge, you’ll need to register for council tax.

If you already live here, you must tell us about changes that affect your liability to pay council tax. For example, we need to know if:

  • you move to a new address in Cambridge
  • you are no longer entitled to a discount or exemption that you have been claiming
  • you might now be entitled to a discount or exemption

We also need to know if you are moving out of Cambridge.

Register for council tax or update your details

We might contact you to ask for further information or proof.

Use our account amendment form to tell us about a change that might affect any discount or exemptions you currently receive.