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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Queries and appeals for business rates

Find and check your business rates valuation on GOV.UK

Contact us if you want to question a decision that we have made about your business rates.

You must continue paying your business rates at their current level while waiting for a decision on an appeal.

Rating advisers

When appealing or querying a decision about business rates, you do not have to be represented legally or by advisers. Appeals against rateable values can be made free of charge.

If you do choose to employ a rating adviser, make sure that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance.

Choose an adviser who is a member of the Royal Institution of Chartered Surveyors or the Institute of Revenues Rating and Valuation. This will ensure they are qualified and regulated by rules of professional conduct designed to protect the public from misconduct.