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Cambridge City Council

Queries and appeals for business rates

Find and check your business rates valuation on GOV.UK

Contact us if you want to question a decision that we have made about your business rates.

You must continue paying your business rates at their current level while waiting for a decision on an appeal.

Rating advisers

When appealing or querying a decision about business rates, you do not have to be represented legally or by advisers. Appeals against rateable values can be made free of charge.

If you do choose to employ a rating adviser, make sure that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance, and the level of any costs involved.

Choose an adviser who is a member of the Royal Institution of Chartered Surveyors or the Institute of Revenues Rating and Valuation. This will ensure they are qualified and regulated by rules of professional conduct designed to protect the public from misconduct.

Service related queries

For questions about a service we provide, please use our contact us form