Keeping the city clean

Our Streets and Open Spaces teams work every day to keep the city clean and tidy.

  • We clear city centre streets and shop fronts of litter on a daily basis.
  • We maintain all residential streets to an acceptable standard of cleaning by sweeping them regularly.
  • Our street-sweeping programme is supported by a deep-cleaning crew that carries out intensive cleans on residential streets as needed.
  • Our teams are also responsible for a wide range of services including grass cutting, graffiti removal and toilet cleaning.

Lost property found by a council employee within their duties will be taken to the lost and found at Parkside police station. Contact Cambridgeshire Constabulary to ask whether your items have been handed in.

Open spaces

  • We regularly empty litter and dog bins on our parks
  • Play areas are visually checked and cleaned every weekday

We maintain most grass areas around the city including grass verges, parks and areas of grass on housing estates. We aim to cut most grass areas fortnightly during the growing season. We use large machinery to cut the bulk of the grass and then tidy with smaller mowers and strimmers. In some areas, long grass is maintained to promote the growth of wild flora and fauna.

Streets, shop fronts and street furniture

We sweep city-centre streets and shop fronts every day.

We aim to maintain all residential streets to an acceptable standard of cleaning by sweeping. Our street-sweeping programme is supported by a deep-cleaning crew that carries out intensive cleans on residential streets as needed.

We maintain the majority of street furniture such as benches, litter bins and dog bins. If you notice a problem with any street furniture, call 01223 458282.

Stray and dead animals

If you find a stray dog, call our dog warden on 01223 457900. If you find a stray cat, call the local branch of Blue Cross on 01223 350153.

Report dead animals on roads or any other public land to us on 01223 458282. We will scan any dead cat or dog to identify whether it has been microchipped.

Bus shelters

Bus shelters in the city centre are owned by the county council. The rest are owned either by us or by Clearchannel (formerly Adshel). Bus stops, flags and timetables are the responsibility of the local transport authority, which is the county council.

To report a damaged bus shelter, note the shelter number and location and report it to us on 01223 457000, or to Clearchannel on 0800 731 3699 (choose option 1).

Contact us

Streets and Open Spaces Operations team

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