Extra-care housing

Ditchburn Place is currently under going a major refurbishment and for this reason we are not currently accepting new referrals into the scheme.

Our 36 extra-care flats at Ditchburn Place on Mill Road are for people who require help and support with daily living, perhaps with preparing meals, washing and dressing, or administering medication.

The accommodation is fully catered and each flat has access to shared kitchen and dining room facilities and an assisted bathroom.

The flats are within short walking distance of local shops and amenities, and there is a bus stop just outside with a good link to Addenbrooke’s hospital and the train station.


Assistance with personal care is available from the on-site care team; the level of care is set out in each individual's personal service user care plan following a meeting with each individual to agree what they need.

Help might include assistance with washing and dressing, washing or showering, or administering or prompting to take medication. Tenants may use an alternative care provider if they choose.

We are regulated by the Care Quality Commission (CQC) who carry out regular inspections on our service.  Our last inspection was in May 2015 when we were awarded a rating of 'good'.

Read the full report on the CQC website

We engage with a range of other agencies and professionals to ensure a holistic approach to each person’s care is considered. This includes GPs, district nurses, social workers, occupational therapists, and physiotherapists.

Extra-care flats

Each extra-care flat has a bedroom, a living room, and a bathroom with a toilet and sink. They are centrally heated and are designed for wheelchair access.

The flats are located over three floors with lift access. Each floor also has shared kitchen and dining room facilities and an assisted bathroom.

Each flat has its own front door and letter box, and tenants are also given a key to the building entrance. The flats are unfurnished, and let by tenancy agreement.

Each flat is equipped with a 24-hour alarm system that tenants can use to contact the on-site care team if they require assistance.

Pets are not allowed.

On-site facilities

An on-site caterer called Elior provides extra care tenants with three meals a day. A food profile is compiled for all new tenants, to make sure that likes and dislikes, special diets and other requirements can be catered for. Tenants are encouraged to contribute to the development of the menus. The provision of the meals is a condition of the tenancy.

There is a large communal lounge which is always available for use by tenants. A weekly activities programme run by the care staff and a voluntary social club includes a Monday Club, Christian Fellowship, and cingo and coffee mornings. One-off events are also organised, including fetes, formal dinners, visits from bands and choirs, and celebrations for special occasions.

A hairdresser visits every week, a manicurist and chiropodist also visit regularly, and a caretaker and handyman visits monthly to do odd jobs for tenants. Staff can assist with the booking of any of these services.

Rent and charges

The weekly rent covers accommodation and service charges, including laundry and a flat-cleaning service. A further service charge is made for individual use of heating and lighting.

It is a condition of the scheme that tenants agree to pay a weekly charge for the on-site support service, although those who qualify for housing benefits have this cost covered by a grant from Supporting People, part of Cambridgeshire County Council.

Rent is eligible for housing benefit payments if applicable.


There are two twin-bed guest rooms at Ditchburn Place for visiting relatives and friends. There is a charge of £28 for single occupancy or £35 for double occupancy per night for the use of the guest room. Bookings are made through the main reception.

Guests are welcome to join tenants for lunch, at a cost of £5 for a three-course meal.

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