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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Problem with IT systems affecting calls to customer services

We are able to offer emergency assistance on our usual number - 01223 457000 - but please only call us if your enquiry is urgent

Discounts for apprentices and youth trainees

You can get a council tax discount if you:

  • are a paid apprentice. Your salary must be no greater than £195 per week (gross) and must be less than what you would earn once qualified;
  • are training for an NVQ, or;
  • are unpaid on a youth training programme. You must be under 25 and on a government recognised youth training programme.

We'll need proof of your training course, eg certification of studies, and proof of income and job status from your employer, if you're an apprentice.

Exemptions

If you live in a property where all or the only resident(s) is under 18 years of age, your residence is exempt from council tax. This means you won't have to pay council tax, until one of the residents becomes 18 years old, or someone else, who is 18 or over, moves into the property.

Appealing our decision

You can appeal if you disagree with any decision relating to liability, discounts, reductions or exemptions.