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Coronavirus: Updates and information

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Contract management

During the life of a contract with us, you are required to attend review meetings and provide reports. This is in accordance with your contract and as detailed in the specification.

These are formal meetings with a shared agenda, so minutes will be taken. Any amendments to the specification or the terms and conditions will be agreed and detailed in the contract.

We aspire to work cooperatively with our suppliers and to resolve challenges together through effective communication. Where this proves unsuccessful, in most cases we will apply a principle of escalation in preference to a legal intervention.

After December 2017, all purchase orders will be issued electronically through our financial management system. All invoices will need to be issued to us electronically through the system.