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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Problem with IT systems affecting calls to customer services

We are able to offer emergency assistance on our usual number - 01223 457000 - but please only call us if your enquiry is urgent

Armed Forces Covenant

The Armed Forces Covenant is a promise between the nation, the government and the Armed Forces community. It works to ensure that people who serve in the Armed Forces are treated fairly and are not disadvantaged by their service.

The covenant covers all regular and reserve serving personnel and their families, as well as bereaved families, veterans, and cadet adult volunteers.

It promotes fair access to a wide range of services including education, housing, health and mental health, employment, and welfare.

The Veterans’ Gateway is best first point of contact for serving personnel seeking support. It can help connect people to the organisations that can best offer information, advice and support.

Community covenants

Community covenants complement the national covenant at a local level. We signed one with other Cambridgeshire local authorities in 2011, as our commitment to our Armed Forces community.

Work is in progress on an app that will help serving personnel in Cambridgeshire find and access services.

The Cambridgeshire County Armed Forces Covenant Board administers the community covenant, while national direction is provided by the Ministerial Covenant and Veterans Board.

Our support

When we pledged our support for the covenant, we created an action plan to outline how we will support it.

Armed Forces Covenant recognition scheme Bronze award

In 2019 the Defence Employer Recognition Scheme awarded us a Bronze award for our commitment to support defence personnel.