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Cambridge City Council

Help us to improve our online services by telling us what you think

We will be holding user research sessions over the coming weeks and we are looking for people to take part.

ICT maintenance work on Saturday 21 May

Some of our online systems might be temporarily unavailable – if you are affected, please wait a short time then try again.

Report an abandoned shopping trolley

If you find a shopping trolley in the road, on a play area or somewhere with high footfall, or with fly-tipped rubbish, please report it.

Use the Trolleywise app if the trolley is from Aldi, B&Q, Iceland, Marks & Spencer, Sainsbury’s or Tesco.

If the trolley is from Asda, contact to report it.

You can also report all trolley types to us via our online form. We need to know:

  • Which store it is from
  • Where it is
  • When you last saw it

Report an abandoned shopping trolley

Shops have until 5pm the next day to retrieve their trolley. If they do not do so, we impound the trolley and give the store six weeks to claim it. After that, we recycle the trolley and charge the shop for any costs incurred.

Contact us