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Cambridge City Council

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Report an abandoned shopping trolley

If you find a shopping trolley in the road, on a play area or somewhere with high footfall, or with flytipped rubbish, please report it.

Use the Trolleywise app if the trolley is from Aldi, B&Q, Iceland, Marks & Spencer, Sainsbury’s or Tesco.

If the trolley is from Asda, report it to TMS at request@collextrolley.com.

Contact us by email to report an abandoned trolley from another shop. We need to know:

  • Which store it is from
  • Where it is
  • When you last saw it

Shops have until 5pm the next day to retrieve their trolley. If they do not do so, we impound the trolley and give the store six weeks to claim it. After that, we recycle the trolley and charge the shop for any costs incurred.