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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Online benefits letters – help us save paper

If you receive housing benefit or council tax support you’ll know that we need to write to you from time to time.

In an effort to save paper, we have introduced an email notification system.

Whenever a letter is ready, we can email you a link to it instead of printing and posting it. You can then login to our online benefits system and read the letter.

To sign up, go to our online benefits system and follow the ‘register for online letters’ link.

If you have already registered, you can use the same link to login and view your letters.