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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Manage your properties with our landlord portal

Our Landlord Portal allows landlords (both social and private) who receive payments of housing benefit to:

  • Check payments, giving you a breakdown of the payments you have received for each of your tenants in receipt of housing benefit
  • Review individual cases, where payment is made to you, allowing you to view claim details such as the next payment dates
  • Report a change in one of your tenant's circumstance. Notifying us of a change using the Landlord Portal will help us reduce overpayments

If you already have an account, you can go straight to the portal:

Landlord portal

If you don't have an account, you'll need to complete our online form or download a declaration form [DOCX, 36kB] [DOCX, 36Kb] and return it to us at rbsystem@cambridge.gov.uk.