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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Insect identification

Most common insects don’t have public health significance and can be safely left alone.

We can identify those few pests of public health significance that can affect residents – such as cockroaches, bed bugs and pharaoh ants.

We may be able to make arrangements for one of our Pest Control Officers to identify other common insects. Please use the contact details provided in relation to requests for this.

If you require a more detailed identification, this service can be provided locally by Insect Research and Development Ltd who can be reached on 01223 813696 or at –  a charge will apply.

Avoid infestations

  • Don't leave food waste lying around
  • Avoid piles of rubbish – these can provide a home and food for rodents and insects
  • Maintain your drainage system – repair broken pipes, covers for example
  • Report problems as soon as possible