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Cambridge City Council

Help us to improve our online services by telling us what you think

We will be holding user research sessions over the coming weeks and we are looking for people to take part.

ICT maintenance work on Saturday 21 May

Some of our online systems might be temporarily unavailable – if you are affected, please wait a short time then try again.

Check your benefit claim details and letters online

Use our online benefits system to check the details of your claim for Housing Benefit, Council Tax Reduction, or Discretionary Housing Payment.

Once logged in, choose the 'view my claim summary' option to see the information your entitlement is based on, which payments have been made and which are due.

You can also use the system to let us know about any changes in your circumstances.

To help us support the environment by printing less, we have also introduced an email notification system. You can use it to read your benefit notification letters online.

To sign up, go to our online benefits system and follow the ‘register for online letters’ link.

If you have already registered, you can use the same link to log in and view your letters.