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Bin collection performance and policy

We measure our shared waste service’s performance using two indicators – recycling rate and percentage of bins collected on time.

Our household waste and recycling policies and procedures [PDF, 0.6MB] document contains details of our waste and recycling collection services, including how and when residents need to present their bins for emptying.

Weight of recycling and waste collected

In 2019/20 (April 2019 to March 2020) we collected:

  • 50,221 tonnes of general waste (black bins) from 123,180 households – an average of 408kg per household.
  • 24,078 tonnes of recycling (blue bins) from 123,180 households – an average of 195kg per household.
  • 28,175 tonnes of garden and food waste (green bins) from 110,349 households – an average of 255kg per household.
Weight of recycling and waste collected
Collection 2017/18 (tonnes) 2018/19 (tonnes) 2019/20 (tonnes)
General waste 53,336 50,948 50,221
Recycling 23,312 24,251 24,078
Garden and food waste 29,529 28,926 28,175

Recycling rate

The recycling rate is the percentage of blue and green bin recycling versus black bin.

Quarterly recycling performance
Date 2017/18 2018/19 2019/20
Q1 (April to June) 52.3% 55.6% 55.1%
Q2 (July to September) 54.3% 51.5% 53.28%
Q3 (October to December) 49.9% 50.29% 49.08%
Q4 (January to March) 53.6% 45.77% 45.36%
Yearly total 49.7% 51.07% 50.99%

Bins emptied on time

The table below shows the percentage of bins that were collected on their scheduled day.

Percentage of bins emptied on their scheduled day
Date range 2018/19 2019/20
Q1 (April to June) 99.73% 99.82%
Q2 (July to September) 99.63% 99.76%
Q3 (October to December) 99.87% 99.85%
Q4 (January to March) 99.85% 99.86%
Yearly total 99.76% 99.82%