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Bin collection performance and policy

Our shared waste service’s performance is measured using two indicators – recycling rate and percentage of bins collected on time.

Our household waste and recycling policies and procedures [PDF, 617KB] document contains details of our waste and recycling collection services, including how and when residents need to present their bins for emptying.

Weight of recycling and waste collected

In 2018/19 (April 2018 to March 2019) we collected:

  • 46,956 tonnes of general waste (black bins) from 121,320 households – an average of 387kg per household.
  • 22,374 tonnes of recycling (blue bins) from 121,320 households – an average of 184kg per household.
  • 27,902 tonnes of garden and food waste (green bins) from 102,847 households – an average of 271kg per household.
Weight of recycling and waste collected
Collection 2017/18 (tonnes) 2018/19 (tonnes)
(until January 2019)
General waste 53,336 46,956
Recycling 23,312 22,374
Garden and food waste 29,529 27,902

Recycling rate

The recycling rate is the percentage of blue and green bin recycling versus black bin.

Our target recycling rate for 2018/19 was 50%.

Quarterly recycling performance
Date 2017/18 2018/19
Q1 (April to June) 52.3% 55.6%
Q2 (July to September) 54.3% 51.5%
Q3 (October to December) 49.9% 50.29%
Q4 (January to March) 53.6% 45.77%
Yearly total 49.7% 51.07%

Bins emptied on time

The table below shows the percentage of bins that were collected on their scheduled day.

Percentage of bins emptied on their scheduled day
Date range 2017/18 2018/19
Q1 (April to June) 98.69% 99.73%
Q2 (July to September) 99.41% 99.63%
Q3 (October to December) 99.53% 99.87%
Q4 (January to March) 99.73% 99.85%
Yearly total 99.34% 99.76%

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