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Cambridge City Council

Help us to improve our online services by telling us what you think

We will be holding user research sessions over the coming weeks and we are looking for people to take part.

ICT maintenance work on Saturday 21 May

Some of our online systems might be temporarily unavailable – if you are affected, please wait a short time then try again.

Benefits claim review

If we have contacted you and asked you to complete a review of your benefit claim, follow the link below:

Start your benefits claim review

The email or letter you received will contain a password, which you will need to access the system. You'll also need your national insurance number, postcode, and your date of birth.

You must complete your review within one month from the date of the letter we've sent you, or your payments will stop.

You will need to know details about your current income (including any savings), and that of anyone else in your household. The review can be completed using a smartphone or tablet, as well as on a desktop computer.