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Cambridge City Council

Intermittent problem with phone lines

We are experiencing an intermittent problem with our phone lines where some customers may get cut off after being connected to our automated service.

If you experience this issue and you need to speak with us urgently, please call our out-of-hours number - 0300 303 8389.

If your enquiry is not urgent, you can either email us at or try calling us again once the issue is resolved.

We apologise for any inconvenience.