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Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Changes to taxi licensing during the coronavirus pandemic

We will no longer be conducting face-to-face appointments and have made changes to the way we are processing driver, vehicle and operator licences. Please follow the link above for full information.

Taxi licensing newsletter

We’re dedicated to providing the city with a top quality private-hire vehicle and hackney carriage service for residents and visitors.

We provide a regular newsletter to keep you informed of any relevant matters, whether you are a taxi user, driver, or operator.

Let us know if you have any comments, questions, or suggestions about the newsletter. We’re always interested in receiving ideas for improving it.