Annual report for tenants and leaseholders
Our annual report for tenants and leaseholders gives an overview of the housing service during the year. It includes snapshots of the budget, how services performed during the year and how satisfied residents are with those services.
- Annual report for tenants and leaseholders 2017 [PDF, 57KB]
- Annual report for tenants and leaseholders 2014 [PDF, 926KB]
Tenant and leaseholder satisfaction surveys
Much of the data in the annual reports comes from our tenant and leaseholder satisfaction surveys.
- Tenant satisfaction survey 2014 [PDF, 2MB]
- Leaseholder satisfaction survey 2014 [PDF, 2MB]
- Sheltered housing survey 2014 [PDF, 2MB]
Resident involvement strategy
Our resident involvement strategy helps us ensure we provide an effective service that answers the needs of today’s social housing climate.