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Cambridge City Council

More than 28,000 households receive Council Tax energy rebate of £150

1 July 2022

MORE THAN 28,000 eligible Cambridge households have received their £150 energy rebate to help ease the pressure of increased energy bills.

Cambridge City Council has paid out more than £4.2million so far.

The national rebate is available to most households in Council Tax bands A to D.

Most eligible Cambridge households that pay Council Tax by direct debit have already received their rebate.

Letters and emails have been sent to those households that do not pay their Council Tax by direct debit asking them to provide bank details, using a secure process, so that the rebate can be paid to them.

The council has sent reminders to a further 8,000 households in recent days to encourage them to provide their bank details.

When households provide this information, the council is required to carry out checks on the bank details that have been supplied before the payment can be made – a process that can take up to four weeks to complete.

Any household that is eligible but has no bank account, or where the pre-payment bank checks are not matched or that fails to contact the council to give bank account details will still get their rebate.

In these instances, the £150 will be credited to their Council Tax account.

Cllr Mike Davey, Executive Councillor for Finance and Resources, said: “Our team is working hard to get the rebate out to every household that is eligible to receive it and I am pleased that we have paid out to more than 28,000 households already.

“I would encourage people to get in touch as soon as they receive their reminder letter or email so that we can start the checking process. That can take some time to complete but we are working as quickly as possible.

“I’d emphasise that even if you don’t have a bank account or you don’t get in touch, our team will credit the money to your Council Tax bill instead, so you won’t miss out.

“I’m grateful to our residents for bearing with us while we work through what is a complex process that is further complicated by the large number of regularly changing student and rental sector households in Cambridge.

“I’d like to reassure them we are working as quickly as we can to make sure everyone gets what they are entitled to.”

Suggestions for residents on ways to reduce their home energy and water use are available on the council’s website. Residents can also go online to find out more information about the rebate, including how to apply.