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Cambridge City Council

Council urges residents to be flood aware over Christmas season

News release from 24 December 2020

CAMBRIDGE City Council is urging residents to take steps to minimise the risk of flooding over the coming days. 

After serious flooding in some parts of Cambridgeshire, city residents are encouraged to check if they are in a flood risk area, and if so to sign up to receive flood warnings from the Environment Agency by phone, email or text message. They can do this online at or by phoning Floodline on 0345 9881188. 

Current flood alerts and warnings which are in place can be checked at  

There are three official levels of flood warning and actions that people can take to protect themselves: 

Flood Alert – ‘Prepare’
Prepare a bag that includes medicines and insurance documents
Check flood warnings

Flood Warning – ‘Act’
Turn off gas, water and electricity
Move things upstairs or to safety
Move family, pets and car to safety

Severe Flood Warning – ‘Survive’
Call 999 if in immediate danger
Follow advice from emergency services
Keep yourself and your family safe

Further information is available at 

Cllr Lewis Herbert, Leader of Cambridge City Council, said: “Flooding can be devastating at any time of year, but particularly over the Christmas, so we send our sympathy and best wishes to any of our neighbours elsewhere in Cambridgeshire affected by flooding.

“Parts of Cambridge have been affected by flooding too, so with more bad weather forecast for the coming days I would urge all city residents near rivers or streams to follow carefully weather reports, sign up for flood alerts with the Environment Agency and take precautionary action too.”