Personal Licence Holders - Level 2 Award

Course content

The Licensing Act 2003 makes it a legal requirement for all retail sales of alcohol to be authorised by a Personal Licence holder. In addition, all premises licensed to sell alcohol must have a Designated Premises Supervisor in place, who is a Personal Licence holder. In order to obtain a Personal Licence one of the requirements is the holding of a recognised licensing qualification.

We are accredited with the British Innkeeping Institute Awarding Body (BIIAB) to award the Level 2 Award for Personal Licence Holders (APLH), the market-leading qualification for obtaining a personal licence for the retail sale of alcohol. Other training providers are available – you do not have to use our services.

The course is aimed at supervisors, managers and owners of businesses who will be required to authorise the sale of alcohol to other staff members. It is also suitable for those wishing to refresh their knowledge and receive updates on changes to licensing law.

Topics covered on the course include:

  • Licensing objectives and licensable activities
  • Premises Licences
  • Personal Licences
  • Temporary Event Notices
  • Responsible retailing
  • Age restricted sales and fake IDs
  • Enforcement


"It was a very sociable group and interactive, tutor very approachable and made things clear"

"Great course. Very friendly and informative"

"Very good knowledge base - relaxed - good use of teaching techniques"

"Attended many courses and this was the best ever"

Course delivery

Our licensing courses are taught by experienced enforcement officers who are responsible for the inspection of licensed premises and have achieved the Level 3 Award in Education and Teaching as well as the Institute of Licensing's Professional Licensing Practitioners' Qualification.

We aim to teach groups of no more than 8 people so all candidates can benefit from the knowledge and experience of the tutors who can also give limited pre-application advice.

The course is delivered as a full day session and will cover everything you need to know to pass the examination at the end of the course. The exam is composed of 40 multiple choice questions. You will need to answer at least 28 of 40 questions correctly to pass.

This is an intensive one-day training session – you will be required to study the workbook before the course.

Entry requirements

Whilst there are no formal entry requirements we recommend that individuals wishing to enrol on this course first consider completing the BIIAB Level 1 Award in Responsible Alcohol Retailing, or be trained to a similar level.

In addition, all learners will need to have a good understanding of English and maths. If English is not your first language then please contact us to discuss what support we may be able to offer.

Course dates - 2018

  • Friday 15 June
  • Monday 9 July
  • Wednesday 15 August
  • Monday 10 September
  • Thursday 11 October
  • Thursday 8 November
  • Monday 3 December
  • Thursday 20 December

Time: 9.30am to 4.45pm

If any of the above dates that you would like to attend are full then please let us know as we may be able to hold additional courses. This is subject to sufficient interest and resources to run the course.


Training takes place at our customer service centre at Mandela House on Regent Street.

There is no car parking available on site – the Grand Arcade car park and Queen Anne Terrace car park are nearby.

There are five park and ride sites providing regular bus services into Cambridge city centre. The Citi 1, 3, 7 and 8 services all stop close to Mandela House. Services 1, 7 and 8 also serve Cambridge Railway Station.

Limited cycle parking is available on the street opposite Sainsbury’s.


The cost to attend the course is £100.00 per person. This includes:

  • Course handbook
  • Registration and examination fees
  • Lunch and refreshments
  • Fast-track Personal Licence application* (for applicants applying to Cambridge City Council upon request - please ask for further details)

*subject to the applicant having the correct documentation at the time of application, as well as staff availability.

Candidates are allowed one free re-sit of the examination. Further attempts will cost £20.00.

Group discounts

Contact us to discuss arrangements for group bookings and discounts.

Corporate bookings

We would be pleased to arrange corporate bookings providing a course exclusive for businesses. These courses can take place at your premises, providing adequate facilities are available, and tailored to your training needs.


Book and pay through EventBrite

Once we receive your booking a tutor will send you out a confirmation letter and coursebook within 5 working days.

When booking your place on EventBrite please make sure you provide up-to-date contact details including an address where you can receive the confirmation letter.

If you experience any problems using EventBrite or would like to book in another way then please contact us direct.


Licensing & Enforcement Team
01223 457890

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Licensing officer

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