Residents' housing regulation panel is a group of tenant and leaseholder volunteers. They have been trained to scrutinise the performance of the housing service, helping to keep standards up in the areas prioritised by tenants and leaseholders.

If a service is below standard, they have the authority to get it brought up to standard.

The difference it makes to tenants

After the housing regulation panel scrutinise a service, they produce a report on any areas that must be improved. Their reports include deadlines on improvements that must, where possible, be put in place by the council over the following weeks and months.

The housing regulation panel communicate their progress to all residents quarterly in Open Door magazine, seeking your views and feedback.