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Coronavirus: Updates and information

Find out about available support, how to offer help, and how to look after your wellbeing. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Coronavirus: Visiting the city centre

We and our partners will put in place a range of safety measures to support social distancing as businesses in the city centre begin to reopen.

The practical measures will help you visit, shop or work in the city centre safely and conveniently. They will also help shops and businesses as they resume trading and seek to attract much-needed custom.

If you’re using public transport during the coronavirus outbreak, check the provider’s website and the government’s guidance on safe travel before you travel. Our travel to Cambridge webpage provides links to public-transport providers.

We have introduced the following measures around the city centre:

  • City centre stewards offering advice and help
  • Advisory vehicle restrictions on Market Hill to allow safe operation of the market
  • Pedestrian areas and one-way systems with enforcement of traffic restrictions
  • Signs encouraging you to walk on the left to help with safe pedestrian flows on narrow pavements
  • One-way access to narrow passageways such as All Saints Passage and Market Passage
  • New pedestrian and cycle signage to help you navigate the city centre safely
  • Social-distancing floor stickers to help businesses manage queuing customers. These are also in place in multi-storey car parks to help you queue at payment machines and to guide access to and use of lifts and stairwells

We’ll monitor these measures and adapt them when necessary improve them and meet changing guidance.

The central market will remain open, with traders using only the stalls around the perimeter. The physical layout of the market presents a range of health and safety challenges – we’re developing a plan to reopen as many of the other stalls as possible.