Arts and culture
- Addenbrooke’s bereavement care services
- Arthur Rank Hospice Charity: patient and family support
- Child Bereavement UK
- The Cogwheel Trust – Counselling for families and individuals
- The Compassionate Friends – Support for bereaved parents and families
- Cruse Bereavement Care
- Stars – Support for young people facing grief and dealing with loss
- Winston’s Wish – Bereavement support for children and young people
- Care Network
- Caring Together – support for carers and people who use their Homecare service
- Centre 33 – support for carers
- Making Space – health and social care services
- Pinpoint Cambridgeshire – help and information for parent carers of children and young people aged 0 to 25 with additional needs and disabilities
- Government’s WhatsApp coronavirus information service
- Coronavirus campaign materials [Cambridgeshire County Council] – including videos and posters in other languages, resources for social media, and more
Community and voluntary groups
Driving and transport
- Coronavirus: Education and childcare (GOV.UK)
- Guidance for schools and other educational settings (GOV.UK)
- What parents and carers need to know about schools and other education settings during the coronavirus outbreak (GOV.UK)
The Department for Education has set up a helpline to answer questions about coronavirus for staff, parents and young people:
- Phone 0800 046 8687
- 8am to 6pm Monday to Friday, and 10am to 4pm on weekends
Finances and debt
Fraud and scams
Health and wellbeing
- See Coronavirus: Look after yourself
- Cambridgeshire Deaf Association – for people with hearing impairments
- Cambridgeshire Hearing Help – for people with hearing impairments
- Camsight – support for blind and partially sighted people
- Healthwatch - explains how health and social care changes under Covid-19 affect you and your options. Call 0330 355 1285 or text 0752 0635 176
- NHS 111 online: Check if you have coronavirus symptoms
Non-English language content
- Doctors of the World – NHS advice translated into 34 languages
- Public health message videos (Cambridgeshire County Council)
- British Sign Language resources for home isolation advice (sign in required)
- Government advice on shielding - protecting people defined on medical grounds as extremely vulnerable to coronavirus
- Government advice on support for victims of domestic abuse
- NHS advice for those at high risk
Glossary of terms
Coronavirus is the group name for a number of different viruses including the current strain, Covid-19.
Covid-19 is the name for the disease caused by the new strain of coronavirus.
Incubation is the time it can take for symptoms to appear after a person is infected.
A pandemic is a disease that has spread to different countries and continents, usually affecting many people.
Self-isolation is what people must do if they show any of the symptoms of coronavirus. This includes staying indoors as much as possible, and avoiding contact with other people, including people in their home who have not shown any symptoms.
Shielding is a way to protect people who are extremely vulnerable to contact with coronavirus by minimising all interaction between them and other people.
Social distancing is the steps being taken to limit the spread of the new coronavirus. They include staying two metres away from other people in public, closing schools, pubs, restaurants and other businesses, and working at home where possible.
Underlying conditions are any long term illness or health problem that people may have, such as asthma, diabetes, heart conditions or cancer.