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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Coronavirus: Changes to our services

We remain open for business, and continue to adapt our services to address the impact of coronavirus.

Our customer service reception points at Mandela House, Arbury Road and the Guildhall are closed. Contact details for our services are listed at the bottom of each page on our website, or you can contact our customer service centre at enquiries@cambridge.gov.uk or 01223 457000.

Some of our services are unable to collect and respond to correspondence sent by post, or to process payments made by cheque. Please check the relevant service’s information on this website before contacting us by post.

Please send any mail for our Housing team to PO Box 700, Cambridge CB1 0JH while the City Homes office is closed.

Updates from our partners

3C Shared Services Building Control continues to provide a service. They are experiencing a high number of calls – please contact them at buildingcontrol@3csharedservices.org and they will get back to you as soon as they can.