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Cambridge City Council

Coronavirus: Ask for help

Different kinds of support are available to you, depending on your situation and what type of help you need.

If you can shop for yourself but are facing financial difficulties due to coronavirus and are unable to pay for food or other necessities, help is available from Cambridge Foodbank or Cambridge Sustainable Food.

If you are homeless or at risk of becoming homeless, read our information for homeless people. You can also contact the Cambridge Street Outreach Team.

If you live in East Cambridgeshire, Huntingdonshire or South Cambridgeshire, check the county council’s coronavirus support directory.

Always follow the government’s coronavirus guidance and the NHS’s coronavirus guidanceContact the police online if you need to report something, or phone 999 in an emergency or 101.

Buying food when self-isolating

If you are clinically extremely vulnerable the government advises you to avoid busy places such as supermarkets.

Most supermarkets allow a family member, friend or volunteer to collect your order on your behalf. Usually they will just require the person collecting for you to have your order number, although you should make sure you are aware of their process.

Small suppliers and independent grocery shops are often happy to take orders over the phone. They will also often allow a friend, family member or volunteer to collect on your behalf.

Same-day food delivery

If you are in urgent need of supplies, Co-op have teamed up with Deliveroo to deliver basket-sized orders to your door within 2 hours.

Place your order on the Co-op website or via the Deliveroo app.

Local suppliers

These companies can deliver to your door. Most will take orders over the phone as well as offering an online ordering service.

The list was accurate at time of publishing, and we can not guarantee that all vendors will fulfil your delivery request.

Prepaid shopping vouchers

All major supermarkets have an online voucher system. You can purchase a voucher online, then email it to somebody who can shop on your behalf.