Get advice from a duty planning officer
Our duty planning officer can give planning advice and guidance in relation to householder development and development by small businesses / independent traders only.
You can ask the duty officer about:
- the planning application process
- how planning applications are assessed
- conditions that have been attached to planning permissions
Make an appointment
- Appointments must be made in advance, call 01223 457200
- Our duty planning officer is available from 10.30am to 3pm every weekday at our Customer Service Centre.
- Appointments will be made for 15 minute slots.
The duty officer can't give advice about larger types of development, such as new dwellings, conversion to student accommodation or commercial development. For this you'll need pre-application advice.
Help for Householders
The duty planning officer can assist you with simple questions about the following types of development:
- extensions, conservatories or a porch
- a garage or outbuilding
- new or altered access
- dormer windows or roof alterations
- a wall or fence
- a satellite dish
- new windows or doors
- external cladding
If your query is more complicated, the duty planning officer can help you to make an application for permitted development advice or pre-application advice. There is no charge for this advice.
Help for small businesses / independent traders
The duty planning officer can:
- give you advice about applying for planning permission and
- help you to make an application for pre-application planning advice.
Householders – do you need planning permission?
You can make certain types of minor changes to your house without needing to apply for planning permission. These are called 'permitted development rights'.
- For more information about this go to our find out if you need planning permission page.
Glossary of planning terms
The Planning Portal Glossary is a summary of phrases relating to land use and planning matters in England only. It covers a variety of issues ranging from new development and regeneration, to conservation and environmental protection.