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Cambridge City Council

Cost of living support - grants, vouchers and advice to help you manage the rising cost of living.

Community alarm service

Please note that we are not currently taking any new referrals for our Community Alarm/Lifeline Service. We suggest that you contact Cambridgeshire County Council, who provide a similar service and will be able to talk you through your options.
You can contact them via email: or phone: 01480 378160.

On 21 June 2022, Housing Scrutiny Committee approved the decision to cease the City Council’s in-house Community Alarm service. Details of this can be found on the Housing and Scrutiny Committee agenda and minutes.

Customers have been written to explaining that the service will cease from 31 March 2023 and provided with details of alternative providers.

Those providers are:

Please contact the Independent Living Service on 01223 457199, should you have any questions about ending your agreement with the City Council.