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Cambridge City Council

Check the latest coronavirus information, including what support is available and how it has affected our services

Buying food when self-isolating or shielding

Most supermarkets allow a family member, friend or volunteer to collect your order on your behalf. Usually they will just require the person collecting for you to have your order number, although you should make sure you are aware of their process.

Small suppliers and independent grocery shops are often happy to take orders over the phone. They will also often allow a friend, family member or volunteer to collect on your behalf.

Priority delivery at supermarkets

If you are clinically extremely vulnerable the government advises you to avoid busy places such as supermarkets.

Some supermarkets offer priority access to their delivery slots for clinically extremely vulnerable people. To request this you need to register your details on the government website.

The government will add your details to a database that supermarkets can access to help them allocate priority delivery slots. When you register, use the same email address as you use for your online shopping, to help them match your request with your supermarket account.

Same-day food delivery

If you are in urgent need of supplies, Co-op have teamed up with Deliveroo to deliver basket-sized orders to your door within 2 hours.

Place your order on the Co-op website or via the Deliveroo app.

Local suppliers

These companies can deliver to your door. Most will take orders over the phone as well as offering an online ordering service.

The list was accurate at time of publishing, and we can not guarantee that all vendors will fulfil your delivery request.

Prepaid shopping vouchers

All major supermarkets have an online voucher system. You can purchase a voucher online, then email it to somebody who can shop on your behalf.