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Cambridge City Council

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Coronavirus: Updates and information

Find out about available support and how to offer help. Our customer service centre is open to help you by email and phone. Please continue to follow official NHS and government advice.

Phone lines and some online systems temporarily unavailable on Sunday 24 January

Phone us on 0300 303 8389 if you have an emergency between 10am and midday.

Benefit for students

Most full-time students can't get Housing Benefit or Council Tax Reduction.

If you're one of the following you may be entitled to claim Housing Benefit:

  • Students who are pensioners
  • Students with children
  • Students who are disabled
  • A student who gets Income Support
  • A student solely responsible for a child boarded out to them by a local authority or voluntary organisation
  • A student under 19 years of age and who isn't in higher education
  • Students whose partner isn't a student (the partner would have to claim)
  • Those getting Disabled Students Allowance for deafness
  • A student who got Income Support as a severely mentally or physically disabled person (within 19 months before 1 September 1990)

If you're not entitled to Housing benefit, you may be entitled to exemptions or discounts from council tax.