Online services

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General enquiries

Please use our general enquiries form if you want to ask us a question or make a comment about our services.

Car parks - Give us feedback about our car parks
Complaints - Tell us if we are doing something wrong
Feedback - Tell us what we are getting right
Freedom of Information - Make a request
North Area Committee - Ask a question about community life or our pilot project
Parks and open spaces - We use greenstat.org.uk to monitor your views
Petitions - Set up a new petition, or sign an existing one
Planning policy - Comment on planning policy documents
Southern Fringe Community Forum - Ask a question about housing developments on the city’s southern fringe

Abandoned vehicles - Let us know when you see deserted cars or other vehicles
Antisocial behaviour - Report a new or recurring incident
Bin collections - Tell us if we missed your bin
Broken links - Report a broken link on our website
Environmental health - Let us know about noise or light pollution, stray dogs, rubbish, and similar issues
Fly-posting - Report illegal advertising
Fly-tipping - Report rubbish left by the road
Graffiti - Tell us if you see paint where it shouldn't be
Litter - Report rubbish left on your street or on a park or open space
Needles and drug-related litter - Tell us if you find drug-related litter near your house or in a public area
Parks and open spaces - Report a problem on one of the city’s green spaces

Allotments - Apply for an allotment
Bins - Request a new or replacement bin
Exercise referral scheme - Sign up to refer people to our exercise schemes (health professionals only)
Jobs - jobsincambs.com lists all jobs available with us and other local authorities
Housing repairs - Ask us to fix a problem in your home (service provided by housecall.co.uk)
Jobs - jobsincambs.com lists all jobs available with us and other local authorities
Leaflet and poster distribution - Our distribution service can help you promote your event or business
Mooring licence - Apply for a residential mooring licence
Planning permission - Use planningportal.gov.uk to apply for permission to alter your home or premises

Air quality - Check the quality of the air near where you live or work on iosoft.co.uk
Bin collections - Check when your bins are due to be collected
Licences - Check what licences have been awarded to local businesses
Planning applications - Check the status of current applications
Planning permission - Find out whether you need permission to make alterations to your property

Our secure online-payments service is provided by Capita.

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